Cafe queue management and reservation app

Improve your cafe's operations with Waitwhile. Customers will be able to add themselves to a waitlist, check wait times, get notifications via SMS, and more.

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No credit card required

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With Waitwhile, businesses have saved 100 million customers more than 10,000 years of waiting in line...
...and counting

Say hello to a waitlist
without the wait

Make it easy for cafe customers to join the line from anywhere

Let customers check in from a tablet in your cafe, from their home via your website, by scanning a QR code or by simply sending a text.

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Let guests do what they like while waiting

Let your customers go for a walk or run an errand instead of waiting in line. Waitwhile will alert guests with a customized message to let them know their turn is coming up.

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Allow baristas to manage the line from anywhere

Waitwhile frees your baristas to manage the line on their feet and on the go, even without Wi-Fi. Staff can use their smart devices to keep on top of shifting walk-ins and cancellations in real-time.

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Merge walk-ins and preorders into one line with ease

Let customers join the line in real time or place an order in advance. Waitwhile’s powerful bookings feature will automatically merge the two, making the wait fair for everyone.

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Up your cafe’s game with better customer communication

Use our easy-to-customize, 2-way messaging feature to thank customers, give additional information, or ask them to fill out a quick survey. The feedback can help improve your business and catch unhappy customers before they leave a bad review.

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Works with the other apps your cafe uses

Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.

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Whatever your
business, we can help

Click on your type of business to see how

See all industries we support
testimonial

“We've saved over 3 million customers queued through Waitwhile more than 140,000 days of waiting in line. It's been seamless.”

Cliff Stefanuk

Product Owner, Best Buy

95% of user feedback about our ordering app is how easy it is to use. It has been called magic. And that’s thanks to Waitwhile.

Kevin Yim

VP Marketing & Communications, Zippy’s

testimonial
testimonial

“Waiting for family members during surgery can be stressful. Our teams love Waitwhile because it brings empathy into a difficult process.”

Andrew Turczak

Managing Director, Hartford HealthCare

Best in Class

We’re thankful for the great reviews from our happy customers.

/5

Capterra

/5

GetApp

/5

G2

/5

Trustpilot

FinancesOnline

Join the thousands of companies using Waitwhile

There’s nothing to lose but the wait.

Try it free

No credit card required