Customers and case studies

The biggest companies are using Waitwhile to drive growth, enhance efficiency and improve customer experiences.

Popular case studies

Penn Engineering Online

Queue management

Student communications

Analytics

Penn Engineering Online streamlines student support with Waitwhile

Waitwhile simplifies virtual office hours across 22 courses, giving students real-time updates and TAs better visibility.
Best Buy

Queue management

Customer communication

Waitwhile elevates the customer experience at Best Buy Canada

Best Buy uses Waitwhile for queue management and curbside pickup at 169 retail locations across Canada.
louisvuitton_default

Queue management

Appointment scheduling

Customer insights

Waitwhile helps Louis Vuitton create luxury check-in experiences

Louis Vuitton has been relying on Waitwhile to deliver exceptional customer experiences in their global retail spaces since 2017.

More happy customers

Applebees default

Queue management

Customer insights

Appointment scheduling

Applebee's

Apple American Group is the largest Applebee's franchisee, operating 441 restaurants across 23 states.
Hartford Healthcare

Communication

Analytics

Automation

Hartford Healthcare

Hartford HealthCare hospitals use Waitwhile as a communication platform to provide surgery updates to concerned family and friends.
gojek_default

Queue management

Appointment scheduling

Communication

Gojek

See how Gojek manages office operations with virtual queues and appointment booking, and leverages Waitwhile analytics to make improvements to employee productivity.
osu_default

Appointment scheduling

Customer insights

Queue Management

Oklahoma State University

OSU-OKC used Waitwhile to revamp appointment scheduling and walk-in procedures, achieving a 99.9% student satisfaction rate.
usairforce_default

Queue management

Customer insights

US Air Force

The US Air Force needed a more efficient way for service members to line up for routine appointments.
summit_default

Customer insights

Queue management

Summit

NYC’s immersive four-story installation SUMMIT One Vanderbilt uses Waitwhile to seamlessly manage ridership on the world’s largest glass floor elevator.
skaps_default

Customer insights

Queue management

SKAPS

See how this manufacturing leader digitally transformed shipment management and communication with truck drivers.
tribecafilmfestival_default

Queue management

Customer communication

Automation

Tribeca Film Festival

Tribeca Film Festival makes waiting delightful for 30k+ festival attendees with Waitwhile at their annual festival.

There’s nothing to lose but the wait

Statement