Virtual waitlists without the wait
Revamp your customer flow with hassle-free virtual queues, intelligent wait times, and automated queue management. Set up a virtual waitlist in minutes.
FOR CUSTOMERS
Get rid of lines. Make customers happy.
Many ways to join a waitlist
Customers can join your virtual queue from anywhere – and with any device. Choose from many options (or offer them all):
- At a kiosk
- On your website
- In-person with a staff member
- Via text message
- QR code
Precise wait time estimates
Powered by AI, Waitwhile gives accurate wait times, so everyone knows what to expect.
Easy two-way communication
Guests can wait from anywhere. They receive regular updates and a ping when it’s their turn. If they’re running late, they can easily text or chat and Waitwhile will take care of the rest.
FOR ADMIN
Waitlist management has neverbeen this easy
Customize your waitlist from start to finish
With flexible settings, make your waitlists work like your business runs. Design the perfect flows and keep things fully on-brand
Waitlists and appointments – in one place
Waitwhile merges walk-ins and appointments, making the wait fair for everyone. Run as many waitlists as you need – across multiple locations. Define how, where, and when your customers can join.
Get the information you need
Decide what data you want to collect and store customer notes to make business personal. Keep tabs on business performance metrics with at-a-glance dashboards.
FOR STAFF
Better tech, happier staff
Ready to go in a matter of minutes
Set up a waitlist in no time. Waitwhile is cloud-based so there’s no download required. Use any device.
More meaningful face time with customers
Repetitive tasks like notifications and updates run on autopilot. Flexible dashboards put staff in control so they never miss a beat.
Turn your waitlist on and off
Use your waitlist only when you need it. With automatic capacity management, Waitwhile prompts customers to wait in a virtual line when you’re full.
Waitlists for any type of business
