Government services scheduling and appointment app
Save customers and staff time with Waitwhile, the intelligent virtual waitlist app. Create a free waitlist for your office with SMS notifications in under 3 minutes.
No credit card required

With Waitwhile, businesses have saved 100 million customers more than 10,000 years of waiting in line......and counting







Say hello to a waitlist
without the wait
Make it easy for patrons to join the line from anywhere
Streamline office visits by letting customers check in from a kiosk tablet, your website, or by sending a text to join the line. Waitwhile works on any smart device. No app required.
Read moreLet visitors do what they like while waiting
Give customers who are waiting for essential government services like the DMV, paying bills, or applying for business licenses back their time by allowing them to wait from anywhere. Our ‘alert’ features make it easy to keep people informed of their place in line and give them enough time to come back when it’s their turn.
Read moreAllow your staff to manage the line from anywhere
With Waitwhile’s simple scheduling system, your staff can log in and manage your waitlist from any smartphone, tablet or computer, even if your Wi-Fi goes down. Both staff and guests can view current wait times from anywhere at any time.
Read moreMerge walk-ins and appointments for any government agency into one line with ease
Whether clients walk in or schedule an appointment in advance, our powerful waitlist will automatically merge the two, making the wait fair for everyone.
Read moreImprove customer communication
Use our easy to customize, 2-way messaging feature to thank customers, give additional information, or ask them to fill out a quick survey. The possibilities are endless!
Read moreWorks with the other apps your agency uses
Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.
Read moreWhatever your
business, we can help
Click on your type of business to see how

“We've saved over 3 million customers queued through Waitwhile more than 140,000 days of waiting in line. It's been seamless.”
Cliff Stefanuk
Product Owner, Best Buy
95% of user feedback about our ordering app is how easy it is to use. It has been called magic. And that’s thanks to Waitwhile.
Kevin Yim
VP Marketing & Communications, Zippy’s


“Waiting for family members during surgery can be stressful. Our teams love Waitwhile because it brings empathy into a difficult process.”
Andrew Turczak
Managing Director, Hartford HealthCare
Best in Class
Waitwhile continues to be a customer and editor favorite, scoring top marks from the likes of Capterra, G2, and more.
Capterra
GetApp
G2
Software Advice
Crozdesk