Government services scheduling and appointment app

Save customers and staff time with Waitwhile, the intelligent virtual waitlist app. Create a free waitlist for your office with SMS notifications in under 3 minutes.

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No credit card required

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With Waitwhile, businesses have saved 100 million customers more than 10,000 years of waiting in line...
...and counting

Say hello to a waitlist
without the wait

Make it easy for patrons to join the line from anywhere

Streamline office visits by letting customers check in from a kiosk tablet, your website, or by sending a text to join the line. Waitwhile works on any smart device. No app required.

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Let visitors do what they like while waiting

Give customers who are waiting for essential government services like the DMV, paying bills, or applying for business licenses back their time by allowing them to wait from anywhere. Our ‘alert’ features make it easy to keep people informed of their place in line and give them enough time to come back when it’s their turn.

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Allow your staff to manage the line from anywhere

With Waitwhile’s simple scheduling system, your staff can log in and manage your waitlist from any smartphone, tablet or computer, even if your Wi-Fi goes down. Both staff and guests can view current wait times from anywhere at any time.

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Merge walk-ins and appointments for any government agency into one line with ease

Whether clients walk in or schedule an appointment in advance, our powerful waitlist will automatically merge the two, making the wait fair for everyone.

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Improve customer communication

Use our easy to customize, 2-way messaging feature to thank customers, give additional information, or ask them to fill out a quick survey. The possibilities are endless!

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Works with the other apps your agency uses

Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.

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Whatever your
business, we can help

Click on your type of business to see how

See all industries we support
testimonial

“We've saved over 3 million customers queued through Waitwhile more than 140,000 days of waiting in line. It's been seamless.”

Cliff Stefanuk

Product Owner, Best Buy

95% of user feedback about our ordering app is how easy it is to use. It has been called magic. And that’s thanks to Waitwhile.

Kevin Yim

VP Marketing & Communications, Zippy’s

testimonial
testimonial

“Waiting for family members during surgery can be stressful. Our teams love Waitwhile because it brings empathy into a difficult process.”

Andrew Turczak

Managing Director, Hartford HealthCare

Best in Class

We’re thankful for the great reviews from our happy customers.

/5

Capterra

/5

GetApp

/5

G2

/5

Trustpilot

FinancesOnline

Join the thousands of companies using Waitwhile

There’s nothing to lose but the wait.

Try it free

No credit card required