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How we help your business

Government Agency Queue Management System

Save your guests from long lines, clear out lobbies, and streamline your waiting processes with Waitwhile – the intelligent waitlist app. Create a free waitlist for your business with SMS notifications in under 3 minutes.

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With Waitwhile, businesses have saved 100 million customers more than 10,000 years of waiting in line...
...and counting

Say hello to a waitlist
without the wait

Make it easy for your customers to join the line from anywhere

Let your customers check-in from a kiosk tablet, from your website, or by sending a text to join the line. Say goodbye to stressful visits with a smart online waitlist that works on any device. No app required.

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Let your customers do what they want while they wait

No one likes to wait, especially when they have to stay in a packed lobby. Empower your customers with time and allow them the option to spend their wait however (andwherever) they like. Our ‘alert’ features make it easy to keep your customers informed about the status of their wait wherever they go.

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Unchain your Staff and let them manage the line from anywhere.

With Waitwhile, your staff can login and control your waitlist on any smartphone, tablet or computer. Both Staff and Customers can view the current wait time anywhere, Staff can alert them that they are ready, or even change the order of the line. We’ve even still got you covered even if your Wi-Fi goes down.

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Manage your walk-ins and appointments in the same line with ease

Let customers join the line or schedule time in advance. With a powerful bookings feature that automatically syncs appointments with your waitlist, your customers have total flexibility on when (and where) they wait.

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Updates, Alerts, Surveys: Turn Your ‘Thank you, come again’ into Marketing Gold

Use our ‘easy to customize messages’ to thank your customers for coming in or fill out a quick survey. The possibilities are endless!

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Waitwhile works great with the tools you love

Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.

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Whatever your
business, we can help

Click on your type of business to see how

See all industries we support

“We've saved over 3 million customers queued through Waitwhile more than 140,000 days of waiting in line. It's been seamless.”

Cliff Stefanuk

Product Owner, Best Buy

95% of user feedback about our ordering app is how easy it is to use. It has been called magic. And that’s thanks to Waitwhile.

Kevin Yim

VP Marketing & Communications, Zippy’s


“Waiting for family members during surgery can be stressful. Our teams love Waitwhile because it brings empathy into a difficult process.”

Andrew Turczak

Managing Director, Hartford HealthCare

Best in Class

We’re thankful for the great reviews from our happy customers.










Join the thousands of companies using Waitwhile

There’s nothing to lose but the wait.

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