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How we help your business

Optometrist Office Queue Management System

Save your patients from frustration, inaccurate wait times, and crowded lobbies with Waitwhile – the intelligent waitlist app. Create a free waitlist for your business with SMS notifications in under 3 minutes.

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No credit card required

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With Waitwhile, businesses have saved 100 million customers more than 10,000 years of waiting in line...
...and counting

Say hello to a waitlist
without the wait

Make it easy for your clients to join the line from anywhere

Say goodbye to stressful visits! Your patients can add their name to the list from a tablet in your lobby, from home, from your website, your favorite social media posts - or by just sending a text! No app required.

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Let your patients do what they want while they wait

No one likes to wait, especially when they are sick. Empower your patients and allow them the option to spend their waiting time however they like. Our ‘alert’ features make it easy to keep your patients informed wherever they go, giving them time and the choice of how and where they wait.

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Unchain your Staff and let them manage the line from anywhere.

With Waitwhile, your clinic staff can login control your waitlist on any smartphone, tablet or computer. Both Staff and Patients can view the current wait time anywhere, Techs can alert customers that they are ready, or even change the order of the line. We’ve still got you covered even if your Wi-Fi goes down.

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Manage your walk-ins and appointments in the same line with ease

Let patients join the line or schedule time in advance. With a powerful bookings feature that automatically syncs appointments with your waitlist, your patients have total flexibility on when and where they wait.

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Updates, Alerts, Surveys: Turn Your ‘Thank you, come again’ into Marketing Gold

Use our ‘easy to customize messages’ to thank your patients for their loyalty or fill out a quick survey. Use the feedback to find ways to improve and catch unhappy patients (before they give you a bad review online!).

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Waitwhile works great with the tools you love

Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.

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Whatever your
business, we can help

Click on your type of business to see how

See all industries we support
testimonial

“We've saved over 3 million customers queued through Waitwhile more than 140,000 days of waiting in line. It's been seamless.”

Cliff Stefanuk

Product Owner, Best Buy

95% of user feedback about our ordering app is how easy it is to use. It has been called magic. And that’s thanks to Waitwhile.

Kevin Yim

VP Marketing & Communications, Zippy’s

testimonial
testimonial

“Waiting for family members during surgery can be stressful. Our teams love Waitwhile because it brings empathy into a difficult process.”

Andrew Turczak

Managing Director, Hartford HealthCare

Best in Class

We’re thankful for the great reviews from our happy customers.

/5

Capterra

/5

GetApp

/5

G2

/5

Trustpilot

FinancesOnline

Join the thousands of companies using Waitwhile

There’s nothing to lose but the wait.

Try it free

No credit card required