Optometrist office queue management system

Save your patients from frustration, inaccurate wait times, and crowded lobbies with Waitwhile – the intelligent waitlist app. Create a free waitlist for your business with SMS notifications in under 3 minutes.

See it in action Try it free

No credit card required

hero image

With Waitwhile, businesses have saved 100 million customers more than 10,000 years of waiting in line...
...and counting

Say hello to a waitlist
without the wait

Make it easy for your patients to join the line from anywhere

Let patients add their name to your waitlist from a tablet in your lobby, their home via your website, a social media posts - or by simply sending a text. No app required.

Read more
Let patients do what they like while waiting

Give your patients back their time by allowing them to wait from anywhere. Our ‘alert’ features make it easy to keep them informed of their place in line and give them enough time to come back when their turn is coming up.

Read more
Allow your staff to manage the line from anywhere

With Waitwhile, your clinic staff can log in and manage your waitlist from any smartphone, tablet or computer, even if your Wi-Fi goes down. Both staff and patients can view current wait times from anywhere at any time.

Read more
Merge your walk-ins and appointments into one line with ease

Let patients join a waitlist in real-time or schedule an appointment in advance. Waitwhile’s powerful bookings feature will automatically merge the two, making the wait fair for everyone.

Read more
Boost your practice with better customer communication

Use our easy to customize, 2-way messaging feature to thank patients, or ask them to fill out a quick survey. Use the feedback to find ways to improve and catch unhappy patients before they give you a bad review online.

Read more

Works with the other apps your optometry practice uses

Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.

Read more

Whatever your
business, we can help

Click on your type of business to see how

See all industries we support
testimonial

“We've saved over 3 million customers queued through Waitwhile more than 140,000 days of waiting in line. It's been seamless.”

Cliff Stefanuk

Product Owner, Best Buy

95% of user feedback about our ordering app is how easy it is to use. It has been called magic. And that’s thanks to Waitwhile.

Kevin Yim

VP Marketing & Communications, Zippy’s

testimonial
testimonial

“Waiting for family members during surgery can be stressful. Our teams love Waitwhile because it brings empathy into a difficult process.”

Andrew Turczak

Managing Director, Hartford HealthCare

Best in Class

We’re thankful for the great reviews from our happy customers.

/5

Capterra

/5

GetApp

/5

G2

/5

Trustpilot

FinancesOnline

Join the thousands of companies using Waitwhile

There’s nothing to lose but the wait.

Try it free

No credit card required