Customers and case studies

The biggest companies are using Waitwhile to drive growth, enhance efficiency and improve customer experiences.

Queue management

Customer communication

Waitwhile elevates the customer experience at Best Buy Canada

Best Buy uses Waitwhile for queue management and curbside pickup at 169 retail locations across Canada.

Queue management

Appointment scheduling

Customer insights

Waitwhile helps Louis Vuitton create luxury check-in experiences

Louis Vuitton has been relying on Waitwhile to deliver exceptional customer experiences in their global retail spaces since 2017.

Queue management

Customer insights

Appointment scheduling

Applebee's uses Waitwhile to improve the guest experience & save staff time

Apple American Group is the largest Applebee's franchisee, operating 441 restaurants across 23 states.

Communication

Analytics

Automation

Hartford Healthcare

Hartford HealthCare hospitals use Waitwhile as a communication platform to provide surgery updates to concerned family and friends.

Queue management

Appointment scheduling

Communication

Gojek

See how Gojek manages office operations with virtual queues and appointment booking, and leverages Waitwhile analytics to make improvements to employee productivity.

Appointment scheduling

Customer insights

Queue Management

Oklahoma State University

OSU-OKC used Waitwhile to revamp appointment scheduling and walk-in procedures, achieving a 99.9% student satisfaction rate.

Queue management

Customer insights

US Air Force

The US Air Force needed a more efficient way for service members to line up for routine appointments.

Customer insights

Queue management

Summit

NYC’s immersive four-story installation SUMMIT One Vanderbilt uses Waitwhile to seamlessly manage ridership on the world’s largest glass floor elevator.

Customer insights

Queue management

SKAPS

See how this manufacturing leader digitally transformed shipment management and communication with truck drivers.

Queue management

Customer communication

Automation

Tribeca Film Festival

Tribeca Film Festival makes waiting delightful for 30k+ festival attendees with Waitwhile at their annual festival.

Queue management

Appointment scheduling

Automation

Heywear

Learn how NYC's same-day optical studio HEYWEAR uses Waitwhile to manage customer flow and deliver custom prescription eyewear in just 30 minutes.

Queue management

Appointment scheduling

Automation

Communication

Resource management

Customer insights

Analytics and reporting

Integrations and API

Luxury retail

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Education

Healthcare

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