Overview
Delight customers with a seamless experience from start to finish. Craft the perfect flow with these f e a t u r e s
All-in-one customer flow management
Waitlists without the wait
Maximize flexibility with virtual queues that let your customers wait from anywhere. They’ll receive regular updates and a ping when it’s their turn.
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A simpler way to book appointments
Put your calendar management on autopilot with flexible and powerful appointment scheduling. Reduce no-show rates with custom notifications and make check-in a breeze.
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Easily communicate with customers
Send personalized and automated messages before, during, and after a visit. Address issues or questions in real time and give customers an easy way to get in touch.
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Drive loyalty with personalization
Collect the data you need to make every customer feel like a VIP. Store customer notes so you never forget a detail or preference.
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Automate your customer workflows
Put operations on autopilot for any business function from queue management to curbside pickup to virtual shopping - and even shipment and delivery management.
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Analytics that don’t require an expert to decode
Make your business run like a dream by uncovering the cause of snags and delays with at-a-glance dashboards.
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Integrate Waitwhile with your CRM, POS, ticket manager, Slack channel, website, app, and more. Use built-in integrations or create your own with a robust API.
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See howWaitwhile works