Boost your sales with the perfect customer flow.
Your all-in-one solution for virtual waitlists, seamless appointment scheduling, messaging, automation, and more.
No credit card required
Delight guests at every point in the
customer journey.
Eliminate lines with a virtual queue
Choose when and how you want your guests to join your virtual queue - from a kiosk, using their phone, or through your website. They'll be able to sign up in real-time or schedule a future appointment.
Appointment scheduling that's super easy
Make appointment scheduling easier by giving guests the option to book online or in-store. You can set up automated reminders and allow guests to make updates without needing to involve your staff.
Let guests track and update arrival status
Once they've registered, your customers can wait anywhere and manage their status from their phone. They can even complete tasks to speed up your service when it's their turn.
Keep an open line of communication
Waitwhile allows you to talk with your customers before, during, and after their visit. You can update them on their order or place in the queue, thank them for coming, and even request feedback.
Just a few ways you can use Waitwhile
Give your guests even more reason to smile by letting them line up virtually using their smart device.
Supercharge your
customer flow
Waitwhile works in the background to help you streamline your operations, learn more about your business, and increase customer satisfaction.
25% *
Less waiting
20% *
Fewer no-shows
35% *
Higher customer satisfaction
30% *
Lower operating cost
20% *
Increase in sales
*On average
Manage customer flow like a boss
Track and limit occupancy, prioritize VIP customers, and get instant insight into customer wait times segmented by customer, staff member, or type of service.
Read moreBuild customer profiles
Never forget a face or an email address. Know previous services guests have received, their number of past visits, and more. Use the contact information you gather to create marketing campaigns.
Read moreWaitwhile works great with the tools you love
Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.
Read moreSet operations on auto pilot
Automate appointment confirmations, thank you messages, and requests for feedback. Plus, set cancellation notice requirements, maximum number of appointments, and more.
Read moreAnalyze, optimize, repeat
Optimize your operations based on knowing when your business is the busiest, which services are most popular, who the most efficient employees are, and more.
Read morePERFECT FLOWS FOR ANY TYPE OF BUSINESS
Waitwhile powers end-to-end customer flows for thousands of companies across virtually every industry around the world.
“We've saved over 3 million customers queued through Waitwhile more than 140,000 days of waiting in line. It's been seamless.”
Cliff Stefanuk
Product Owner, Best Buy
95% of user feedback about our ordering app is how easy it is to use. It has been called magic. And that’s thanks to Waitwhile.
Kevin Yim
VP Marketing & Communications, Zippy’s
“Waiting for family members during surgery can be stressful. Our teams love Waitwhile because it brings empathy into a difficult process.”
Andrew Turczak
Managing Director, Hartford HealthCare
Best in Class
Waitwhile continues to be a customer and editor favorite, scoring top marks from the likes of Capterra, G2, and more.
Capterra
GetApp
G2
Trustpilot
FinancesOnline