The Standard for Queue Management Used by 10,000+ Organizations Worldwide
Let your guests check-in from a kiosk tablet, from their own home, or by sending a text to join the line with a smart online waitlist that works on any device, even without WiFi. No app required.
Learn more about kiosk →No one likes to wait, especially when they are trying to have a good time! Empower your guests with time and allow them the option to spend their wait however (and wherever) they like. Our ‘alert’ features make it easy to keep your guests informed about the status of their wait wherever they go.
Learn about messaging →With Waitwhile, your staff can login and control your waitlist on any smartphone, tablet or computer. Both Staff and guests can view the current wait time from anywhere, Staff can alert guests that their table is ready, or even change the order of the line. We’ve even still got you covered if your Wi-Fi goes down.
Learn about the waitlist →Let guests join the line or book a reservation in advance. With a powerful bookings feature that automatically syncs reservations with your waitlist, your guests have total flexibility on when (and where) they wait.
Learn about bookings →Use our ‘easy to customize messages’ to thank your guests, send them to your favorite social media channel, or ask them to fill out a quick survey. The possibilities are endless!
Learn about messaging →With our powerful REST API and plug-and-play integrations with Slack, Google Calendar, SalesForce and thousands of other services, your waitlist is always in sync with your business.
Charles Johnson, Project Manager, Louis Vuitton
Vito Ziccardi, Producer, Tribeca Film Festival
Mats Alexander, Director, Auction Nation
Maybe this big ol' list of features will help
Intelligent wait time estimation
Check-in kiosk
Multi-location support
Toggle between waiting & serving
Appointment scheduling
Merge bookings with walk-ins
Analytics dashboard
Resource management
Instant synchronization
CRM & Customer insights
Export/Import guest data
Real-time service reports
TV monitor support
Message personalization
2-way messaging
Global SMS coverage
Saved / canned responses
Survey / feedback
Single-sign on (SSO/SAML)
Zapier support
Integration with CRMs
GDPR and HIPAA compliant
Encrypted guest data
White-label design