Tech support virtual waitlist and appointment app

Improve your customer experience by streamlining your line management and scheduling processes with Waitwhile – the intelligent waitlist app. Create a free waitlist for your business with SMS notifications in under 3 minutes.

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With Waitwhile, businesses have saved 100 million customers more than 10,000 years of waiting in line...
...and counting

Say hello to a waitlist
without the wait

Make it easy for your customers to wait for tech support from anywhere

Let your customers check-in from a kiosk tablet, from your website, or by sending a text to join the line. Say goodbye to stressful waits for technical assistance with a smart online waitlist that works on any device. No app required.

Let your clients do what they like while waiting

Instead of wasting time waiting in a packed tech support lobby, allow your customers to go wherever they like or schedule an appointment in advance. Our ‘alert’ features make it easy to keep them informed of their place in line and give customers enough time to come back when it’s their turn.

Give your staff the freedom to manage the line from anywhere

With Waitwhile, your tech staff can log in and control your support waitlist from any smartphone, tablet or computer, even if your Wi-Fi goes down. Both staff and customers can view current wait times from anywhere at any time.

Merge walk-ins and appointments into one line with ease

Let customers join the line in real time or schedule a technical support appointment in advance. Waitwhile’s powerful bookings feature will automatically merge the two, making the wait fair for everyone.

Create better customer experiences with 2-way communication

Use our easy-to-customize, 2-way messaging feature to thank customers, give additional information, or ask them to fill out a quick survey. The feedback can help improve your business and catch unhappy customers before they leave a bad review.