Tech support virtual waitlist and appointment app

Improve your customer experience by streamlining your line management and scheduling processes with Waitwhile – the intelligent waitlist app. Create a free waitlist for your business with SMS notifications in under 3 minutes.

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With Waitwhile, businesses have saved 100 million customers more than 10,000 years of waiting in line...
...and counting

Say hello to a waitlist
without the wait

Make it easy for your customers to wait for tech support from anywhere

Let your customers check-in from a kiosk tablet, from your website, or by sending a text to join the line. Say goodbye to stressful waits for technical assistance with a smart online waitlist that works on any device. No app required.

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Let your clients do what they like while waiting

Instead of wasting time waiting in a packed tech support lobby, allow your customers to go wherever they like or schedule an appointment in advance. Our ‘alert’ features make it easy to keep them informed of their place in line and give customers enough time to come back when it’s their turn.

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Give your staff the freedom to manage the line from anywhere

With Waitwhile, your tech staff can log in and control your support waitlist from any smartphone, tablet or computer, even if your Wi-Fi goes down. Both staff and customers can view current wait times from anywhere at any time.

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Merge walk-ins and appointments into one line with ease

Let customers join the line in real time or schedule a technical support appointment in advance. Waitwhile’s powerful bookings feature will automatically merge the two, making the wait fair for everyone.

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Create better customer experiences with 2-way communication

Use our easy-to-customize, 2-way messaging feature to thank customers, give additional information, or ask them to fill out a quick survey. The feedback can help improve your business and catch unhappy customers before they leave a bad review.

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Works with the other apps your business uses

Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.

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Whatever your
business, we can help

Click on your type of business to see how

See all industries we support
testimonial

“We've saved over 3 million customers queued through Waitwhile more than 140,000 days of waiting in line. It's been seamless.”

Cliff Stefanuk

Product Owner, Best Buy

95% of user feedback about our ordering app is how easy it is to use. It has been called magic. And that’s thanks to Waitwhile.

Kevin Yim

VP Marketing & Communications, Zippy’s

testimonial
testimonial

“Waiting for family members during surgery can be stressful. Our teams love Waitwhile because it brings empathy into a difficult process.”

Andrew Turczak

Managing Director, Hartford HealthCare

Best in Class

Waitwhile continues to be a customer and editor favorite, scoring top marks from the likes of Capterra, G2, and more.

/5

Capterra

/5

GetApp

/5

G2

/5

Software Advice

/5

Crozdesk

Join the thousands of companies using Waitwhile

There’s nothing to lose but the wait.

Try it free

No credit card required